Contact SkyCrown

How support can help

Contact the SkyCrown team when you need help with your account or registration. We can assist if you have forgotten your e-mail address or password, need to complete verification, or have a question about a deposit or withdrawal.

For a forgotten password, request a reset using the e-mail address on the account. If you have forgotten that e-mail address, contact support. We will verify your identity and handle the recovery for your account individually.

Support also handles bonus questions, account limits, cooling-off and self-exclusion. If a verification step depends on your account or payment method, the team can tell you what information is required.

Ways to reach us

The support team answers 24/7. Choose any of these channels:

• Live chat
• The support form on the Support page
• E-mail at [email protected]

Every field in the support form is required. Include accurate details so the team can identify the issue and respond to it.

Complaints

Send complaints about payments, bonuses, responsible gaming limits or another issue to the same support team. Explain what happened and provide the information needed to review the matter. The team will try to resolve your issue.

VIP support

VIP players have a personal manager who can be reached through live chat, e-mail or WhatsApp.